Pop 50/50 on Ubuntu 21.04
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Aron Palmer
About 1/2 the time I start pop from Chrome/Slack on clean install it fails "Something went wrong, retrying in 2 seconds" etc. Have switched to X11
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J Sherwani (Pop Team)
Aron: The "something went wrong" issue should now be resolved. The other issue you mentioned may be a networking issue that's affecting a small minority of users. Has the audio drop issue shown up again? Which user is experiencing this? We can look into our logs to see if we can identify the issue and fix it, if we have specifics around which user(s) and when. Thanks!
J Sherwani (Pop Team)
Aron: sorry about that, we haven't seen this before. Could we debug this together live? Please find a time via https://calendly.com/j-pop/debug-session — thanks!
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Aron Palmer
J Sherwani (Pop Team): Hi there, prefer not to zoom. Can you let me know of any logs I can send you/actions to perform. Thanks.
J Sherwani (Pop Team)
Aron Palmer: could you share a screen recording of the issue? Could you also click the hamburger menu, and then click the logo 8x to bring up the Dev Tools window, and share the Console log from there? Thanks!
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Aron Palmer
J Sherwani (Pop Team): Sure. Have to say just had another terrible call. Remote users shift key doesn't work, sound dropped every 30 seconds. Barely usable. We have another linux user, he might have some tips.
J Sherwani (Pop Team)
Aron Palmer: I'm very sorry about the issues, and would like to solve them asap. If either of you are open to a live debug session using any other videoconferencing tool of your choice (Zoom/Meet/Jitsi), please let me know. Pick a time via https://calendly.com/j-pop/debug-session and let me know the tool of your choice.