15
Keyboard Issues
in progress
J Sherwani (Pop Team)
We just pushed out a significant update that should fix a number of keyboard issues on Mac, Windows and Linux! You should get auto-updated, but if not:
Mac/Windows: Settings > scroll down to see if there’s an update
Linux: snap refresh screen or update via Debian
If something doesn’t work, please comment below with the following information:
1) OS & keyboard language of the screen share host
2) OS & keyboard language of the screen share guest
3) Key combination pressed (e.g. Opt-Shift-2)
4) Expected outcome (e.g. €)
5) Actual outcome (e.g. @)
Thanks!
Log In
S
Sean Healy
This issues seems related here as well.
Ó
Óscar Domínguez Celada
Having problems between MacOS when pairing with VS Code.
One with US keyboard layout and the other with Portuguese keyboard.
We did not detect the shortcut causing the issue but it closes exits/kicks one of the attendees of the Pop video call. We disabled shortcuts and still happening the same issue randomly.
Any clue on what could be the issue?
K
Kirill Chokparov
Pop always crashes after the following situation: I am a host -Mac OS Catalina 10.15.7, guest - Windows 10. I share my screen. First we have US keyboard language, my guest types on keyboard in English. Then I switch keyboard language to RU, my guest types on Russian. Then I switch language back to US, and if my guest start typing anything Pop application crashes.
D
Derelinque
We've got a similar Problem.
Host and guest are using both:
Windows10 , v8.0.19|v8.0.5 , German Keyboard
ALT GR + ß Expected: \ Result: ß
ALT GR + < Expected: | Result: <
ALT GR + + Expected: ~ Result: +
We really like PoP. Easy to use the perfect amount of features.
Keep up your awesome work. Thanks
C
Chad Fennell
Not sure if this is related but Pop now hijacks some of my keyboard shortcuts that I use quite a bit on VSCode (and elsewhere) Ctl-z undo now triggers the drawing board on Pop, even when it is not in the foreground. I can't actually pair on my machine with Pop now, sad panda. Thanks!
J Sherwani (Pop Team)
Chad Fennell: please update to v6.1.0, as this issue has been fixed in the latest release.
C
Chad Fennell
J Sherwani (Pop Team): Awesome, thank you.
J
Jakob Hedman
"{" (AltGr + 7) does nothing from Arch Linux (Swedish) to Arch Linux (Swedish).
J
Jakob Hedman
Jakob Hedman: Works since 5.0.9! \o/
J
Jakob Hedman
J Sherwani (Pop Team): This is still the case. Ö is extra annoying for us :)
J
Jim Ivey
Problems during sharing session:
- Host: macOS, English
- Guest: Windows, English
- Guest could not use any modifier keys (SHIFT, CTRL, ALT). For example, the Guest typing CTRL-V would just result in a "V" on the Host's computer.
J Sherwani (Pop Team)
Jim Ivey: We fixed this issue shortly after it was reported, but didn't post an update here (sorry about that!). Are you still experiencing any issues with keyboard mapping between macOS and Windows?
F
Frederic Minot
- Mac OS, US
- Mac OS, FR
- option + ( on FR keyboard
- {
- nothing
Thank you!
E
Etienne Noel
I'm seeing a few issues with the most important keys when programming:
1) Mac OS, US
2) Mac OS, Canadian French - CSA
3) option + 7
4) {
5) ¶
3) option + 8
4) }
5) ¶
3) option + 9
4) [
5) ª
3) option + 0
4) ]
5) º
3) option + comma
4) <
5) ≤
3) option + period
4) >
5) ≥
E
Eijiro Sumii
This one is the other way around:
1) Windows 10, Japanese keyboard
2) Windows 10, US keyboard
3)
`-=[]\;',./
Shift and `1234567890-=[]\;',./
4)
`-=[]\;',./
~!@#$%^&*()_+{}|:"<>?
5)
@--[]\;7,./
~!`#$%~&
()_+{}|
"<>?The attached photo is the physical US keyboard of the guest.

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