Can connect but nothing works
complete
R
Rickard
Hi! We're super excited about trying Screen, although nothing works after we connect to a meeting. The only error we're getting in Console is attached in a screenshot.
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J Sherwani (Pop Team)
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Thanks for taking the time out to test things together! Hopefully you should now be in good shape. Please keep us posted if anything goes wrong, we'll be happy to look into it asap.
R
Rickard
Had a session with J Sherwani, and then everything worked well, apparently changes were made in European back-end that might have fixed the issue. Looking forward to trying Pop out! By the way, amazing with great personal support even though the product is in Beta!
J Sherwani (Pop Team)
Hi Rickard — sorry for the delayed response, we're in the middle of pushing out a large update. Please find a time to debug this via https://calendly.com/j-pop/debug-session and we can take a look to see what the issue may be.